Question 1

Signing in: email, Google, and Apple

Accepted Answer

You can sign in with an email and password, with Google, or with Apple — whatever's easiest for you. Some AI features ask you to verify your email first; if you signed up with email, check your inbox for the verification link. The same account works across web, mobile, and desktop.

Question 2

Email verification

Accepted Answer

Verifying your email is a quick one time step that secures your account and unlocks AI features like scanning and price research. After you sign up with an email and password, look for the verification link in your inbox. Where to check your status Web — your profile shows an account status indicator (green when verified). Mobile — your profile's Account section shows a "Verified" or "Not verified" label. Didn't get the link? First check your spam folder. On mobile , open your profile and tap Verify to send a fresh link. On web , the profile page shows your status but doesn't have a resend but

Question 3

Managing your account: profile, password, and signing out

Accepted Answer

Here's what you can manage on your account, and where. Your email is shown on your profile (web and mobile) but can't be changed — it's the anchor for your account. Your username (the name shown on the public gallery) can be edited on the web profile. It needs to be 6–20 characters using letters, numbers, and underscores, and a few names are reserved. There's a limit on how often you can change it, so pick one you like. Username editing isn't available on mobile or the collect app yet. Your password. There's no change password or reset password button inside the profile or settings screens. If

Question 4

Notifications and price alerts

Accepted Answer

Your inbox collects notifications like "your scan is ready," "your price research is ready," and price alert hits. You can mark items read and clear them anytime. Choosing what you get Web — your profile has notification preferences with two switches per type: one for in app + push together, and a separate, opt in Email switch (off by default). Changes save together when you tap save. Mobile — settings has a master Push notifications switch that mirrors your phone's system permission. If push is turned off for HobbyMonitor at the phone level, you'll be sent to your device settings to turn it b

Question 5

Hiding pricing / dollar values

Accepted Answer

A Hide pricing setting lets you mask dollar values — handy for screen sharing, streaming, or just keeping numbers private. You'll find it on the mobile app (under your profile) and in the collect app's settings. Toggle it on to hide values and off to show them again; it doesn't change your data, only what's displayed.

Question 6

The public gallery — what others can see

Accepted Answer

The gallery lets collectors browse each other's public collections and search public cards. Only your public collections can appear there or be shared by link — private collections (a paid feature) are never shown. You're always in control of what's public.

Question 7

Changing your username

Accepted Answer

Your username is the public name shown on the gallery. You can change it from your web profile. It must be 6–20 characters using letters, numbers, and underscores, and some names are reserved, so the form checks availability as you type. There's a limit on how often you can change it — if you've changed it recently, you'll see the date you can change it again. Your collections and shared links stay tied to your account either way. Username editing isn't available on the mobile or collect apps yet.

Question 8

Privacy and your data

Accepted Answer

You control what's visible. Collections are private or public, and private collections (a paid feature) are visible only to you. A Hide pricing setting lets you mask dollar values across the app. Only public collections can appear in the gallery or be shared by link. For full details, see our Privacy Policy.

Question 9

Deleting your account

Accepted Answer

You can permanently delete your account from the web profile or the mobile app. (The collect app doesn't have a delete option — use web or mobile.) What gets removed. Deleting your account removes your profile, your scan history, your AI analysis, your collections, your custom indices and watchlists, and any mobile access keys. This can't be undone. How it works On web , you'll see a warning listing exactly what's deleted, then you type DELETE to confirm. Your account is removed and you're signed out. On mobile , you confirm from the Account section. If you have an active paid plan, you'll be

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